Office Experience Lead

Auto Req ID:
Job Title:
Office Experience Lead
Palo Alto

Job Description
The Greenfield Labs team within Ford Motor Company is working to transform the urban transportation experience. Greenfield Labs is a small, highly capable, fast moving team using design to develop and pilot new products and services to bring humanity to mobility in cities around the world. We are looking for exceptional candidates to join us on this journey to develop and deliver exciting and ground-breaking human-centered transportation products and services.

As our Lab Experience Lead, you will act as the heart of the Lab, handling all aspects of day-to-day operations including but not limited to: cultural ambassadorship, office management, event management, recruitment support, scheduling and light budgeting. You will help identify opportunities to create new processes or behaviors that enable alignment, strong communication, and effective collaboration across multiple stakeholders including Lab project leaders, business partners, and with other Ford teams.

You are the kind of person who thrives in a fast-paced environment, inspiring teams, building a strong culture, and championing team happiness. Incredible organizational skills will enable you to drive an amazing Lab team experience. You wear multiple hats and your flexible attitude allows you to seek out answers to a huge variety of questions - no problem too big, or too small.

  • Team & Culture- Help with day-to-day operations for project teams including managing portions of the budget (e.g. team building activities, catering, travel, etc.). Encourage and develop ideas for Lab-wide team building, including ritual building; plan, budget and manage corporate and employee appreciation events and offsite activities. Design ways to surprise and delight Lab teams inside and outside of the projects. Collaborate with Lab leadership to help organize, prioritize, and execute on their commitments.
  • HR & Talent Support- Work with HR and other relevant teams to support with all recruitment efforts, new hire onboarding experience, contractor relationship management, candidate interviews, answering questions / assisting staff.
  • Office Management-Manage all administrative and organizational tasks, including scheduling/preparation for meetings, customer/executive visits, office supplies and logistics.
  • Project Management-Support program/project management, presentations, report outs, schedule reviews and meetings
  • Budget- manage Lab expense card purchases, contractor invoices, supplier invoices, and miscellaneous office costs

Basic Qualifications
  • Bachelor's degree
  • 3+ years’ experience in an operations, office management, or executive administrative role

Preferred Qualifications/Skills
  • Capable of building relationships with a variety of stakeholders
  • Thinks strategically and is able to prioritize
  • Experience designing cultural moments that bring people together
  • Creative problem-solving in a rapidly changing environment
  • Strong project management and production skills
  • Compelling leadership behaviors; comfortable with ambiguity and working in "white space"; Positive, collaborative and optimistic approach while remaining highly task-oriented.
  • Can synthesize information and make decisions without having all of the information.
  • Stellar written (email etc.) and oral (in-person, phone) communication skills
  • Able to handle confidential information appropriately, ensures security and discretion
  • High degree of proficiency with tools, Mac OS and PC, Google Apps, and Microsoft Office Suite
  • Strong understanding of web, social, mobile and emerging technologies

The distance between imagination and creation can be measured in years of innovation, or in moments of brilliance. When you join the Ford team, discover all the benefits, rewards and development opportunities you’d expect from a diverse global leader. You’ll become part of a team that is already leading the way, with ingenious solutions and attainable products – and it is always ready to go further.

Candidates for positions with Ford Motor Company must be legally authorized to work in the United States on a permanent basis. Verification of employment eligibility will be required at the time of hire. Visa sponsorship is not available for this position.

Ford Motor Company is an equal opportunity employer committed to a culturally diverse workforce. All qualified applicants will receive consideration for employment without regard to race, religion, color, age, sex, national origin, sexual orientation, gender identity, disability status or protected veteran status.