Auto Physical Damage Insurance Adjuster/Field Service Manager-Dearborn
Ford Motor Credit Company
Job Description American Road Services Company LLC, the insurance claims component of Ford Motor Credit Company, is seeking to fill an Auto Physical Damage Insurance Adjuster (Field Service Manager) position in the greater Dearborn, MI area. This is a key pointed (home based) position responsible for handling auto physical damage claims on vehicles damaged in-transit from the assembly plants, on dealer’s lots and/or while in company car service. Interested candidates to be willing to travel overnight as needed and travel can be as much as 60%. Normal travel within the territory is moderate to heavy. Travel outside of the region to respond to catastrophe losses across the country can be longer during severe weather periods and can last for several weeks at a time. Long term, the company is looking for candidates that have the ability to move up through the organization (in field and/or central office management or staff positions). Career development opportunities may require relocation. The position does qualify for a company car and a complete package of benefits.
Preparing estimates of damage to establish cost of repairs
Subrogation investigations, salvage disposal, and fraud investigations
Loss prevention reviews and dealer training activities
Weekend work may be requested, as well the ability to travel
High School Diploma or GED
1+ years claims adjusting experience
1+ years of experience with Microsoft Office and strong computer skills
3+ years of claims adjusting experience
Technical/mechanical background (passion for mechanical restoration/repair)
Knowledge of vehicle repair processes and procedures
Ability to independently plan, organize, re-organize, prioritize and problem-solve
Excellent written and verbal communication skills
One or more insurance adjuster and/or appraiser licenses
Computerized estimating systems experience
Excellent dealer/customer service skills
Successful candidate should be able to demonstrate leadership in One FORD (leadership) behaviors combined with outstanding interpersonal, teambuilding, and communication skills
The distance between imagination and … creation. It can be measured in years of innovation, or in moments of brilliance. When you join the Ford team discover all the benefits, rewards and development opportunities you’d expect from a diverse global leader. You’ll become part of a team that is already leading the way, with ingenious solutions and attainable products – and it is always ready to go further.
Candidates for positions with Ford Motor Company must be legally authorized to work in the United States on a permanent basis. Verification of employment eligibility will be required at the time of hire. Visa sponsorship is not available for this position.
Ford Motor Company is an equal opportunity employer committed to a culturally diverse workforce. All qualified applicants will receive consideration for employment without regard to race, religion, color, age, sex, national origin, sexual orientation, gender identity, disability status or protected veteran status.