This is a software development quality stage analyst position to support the SCA Customer program. The successful candidate will be working with a global team to provide guidance and support in the usage of the Quality Stage tool. This includes the development of new software to support the launch of individual countries and regions, as well as technical support to assist in helping to resolve software failures and lead various efforts to ensure all responsible applications meet Ford’s security and control requirements.
Work closely with Business to define parameters used in identifying customers for a given country
Develop Business rules necessary to cleanse and match customer information from different sources and countries for the Single Complete Actionable Flexible view of the Customer program (SCA-C).
Convert above Business rules into a common set of Quality Stage products that will provide consistency across Global platform
Ability to analyze changing conditions and priorities in order to assess impact on existing processes to ensure they continue to meet the needs of the business
Provide the road map for forward-looking, global solutions to all Quality Stage deliverables.
Work closely with Business in defining business rules that will be used
Lead and Mentor developers to ensure best practices are implemented for DataStage/QualityStage processes.
Work closely with other delivery teams (MDM, Transform) to ensure the solution is able to meet all of the elements of the service agreements especially from an end customer perspective
Work to effectively develop project plans that will meet the time critical needs of these programs.
Ensure resource levels are within established budget.
Coach/Mentor teams to ensure a smooth transition of solutions that utilize QS output.
Accountable to enterprise-wide projects/programs for analytic/computer services supporting business critical engagements (Autonomous Vehicle, Ford Pass and Connected Vehicle)
3+ years of experience with Quality Stage
3+ years of experience with Data Stage
5+ years of experience with Quality Stage
5+ years of experience with Data Stage
In-depth knowledge of Teradata programming and usage
In-depth knowledge of DB2 programming and usage
In-depth knowledge of SQL Server programming and usage
Familiarity with major Customer Knowledge Systems
Demonstrate ability to understand the business value behind the solutions IT delivers.
Capable of thinking outside the box to deliver business value in a short amount of time.
Ability to establish relationships with the Business Partners resulting in a high level of trust and reliability
Courage to deliver service-based solutions founded in facts and data
Experience with logical, physical, functional, operational, and technical architecture of large and complex information systems
Capable of formulating compelling and comprehensive plans across the global technical service landscape
The distance between imagination and … creation. It can be measured in years of innovation, or in moments of brilliance. When you join the Ford team discover all the benefits, rewards and development opportunities you’d expect from a diverse global leader. You’ll become part of a team that is already leading the way, with ingenious solutions and attainable products – and it is always ready to go further.
Visa sponsorship may be available for this position.
Ford Motor Company is an equal opportunity employer committed to a culturally diverse workforce. All qualified applicants will receive consideration for employment without regard to race, religion, color, age, sex, national origin, sexual orientation, gender identity, disability status or protected veteran status.