Ford Smart Mobility Business Analyst - Data, Digital Services

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Ford Smart Mobility Business Analyst - Data, Digital Services
Palo Alto

Job Description
As Business Analyst you will support Ford’s digital initiatives to create innovative new data-driven commercial services that provide value to our customers, partners, and Ford. In this role you will support strategic planning, data product creation, and business and financial model formulation. The Business Analyst also devises and designs business process requirements for all data related critical to core organizational functions. You will also be responsible for proactively generating and compiling reports based on your findings, complete with recommended improvements to – or new requirements for – go-to-market strategies, business processes and operational procedures. You will apply proven communication, analytical, a technical acumen, and problem-solving skills to help maximize the benefit of data investments and to assist in implementing data platforms.

Responsibilities include:
  • Conduct market and competitive research on data products to justify recommendations for new strategies, roadmaps, and data products built or managed by Digital services.
  • Defining Analytics Product & Roadmap to address all business needs and future use cases.
  • Collaborate with cross-functional teams such as data, product, engineering, operations, marketing, finance, technology, and sales teams to unlock new opportunities for growth.
  • Ability to manage, understand, and create business analysis tools and techniques (i.e. user story mapping, process maps, rules matrices, mockups etc.).
  • Proven experience in developing business requirements, understand impacts and identify potential issues across various processes, departments, products and lines of business.
  • Proven experience in developing business and financial models across a variety of industry sectors, particularly high tech and other digital services.
  • Ability to manage the expectation of business owners, subject matter experts and key stakeholders. Comfortable interacting with senior leadership.
  • Conduct research to determine if solutions to business requirements currently exist within or outside the company.
  • This includes researching and analyzing data and analytics products in support of business functions, process knowledge, and systems requirements.

Basic Qualifications:
  • Bachelor’s Degree in Business, Computer Science, Data Analytics, Engineering
  • 3+ years of experience doing marketing research, competitive analysis and using data to facilitate business decisions; high growth, technology management consulting, or business intelligence background preferred
  • 2+ years hands on experience in working with large amounts of data
Preferred Qualifications:
  • Master’s degree in in Business, Computer Science, Data Analytics, Engineering
  • Detail oriented - demonstrated capability and experience in project tracking, gathering, analyzing and tracking data
  • Outstanding organizational skills, as well as strong verbal and written communication skills
  • Adaptability to a rapidly changing environment and rapidly growing team
  • Ability to work across multiple tasks simultaneously
  • Ability to manage multiple stakeholders and to recommend and implement informed choices
  • Proven ability to work independently, proactively and efficiently within established guidelines and procedures
  • Experience with digital data services and business models
  • Inherently curious and believe in the power of data to drive decisions
  • Experience in Data management, BI and Analytics is an added advantage
  • Self-driven with the ability to work in a self-guided manner
  • Strong attention to detail and delivery track record
  • Excellent communication, presentation (both oral and written) and influencing skills
  • Experience using MS Word, Excel, Access, Power Point, and Visio
  • Proven experience with business and technical requirements analysis, elicitation, modeling, verification, and methodology development
  • Ability to effectively prioritize and execute tasks in a high-pressure environment

The distance between imagination and … creation. It can be measured in years of innovation, or in moments of brilliance. When you join the Ford team discover all the benefits, rewards and development opportunities you’d expect from a diverse global leader. You’ll become part of a team that is already leading the way, with ingenious solutions and attainable products – and it is always ready to go further.

Candidates for positions with Ford Motor Company must be legally authorized to work in the United States on a permanent basis. Verification of employment eligibility will be required at the time of hire. Visa sponsorship is not available for this position.

Ford Motor Company is an equal opportunity employer committed to a culturally diverse workforce. All qualified applicants will receive consideration for employment without regard to race, religion, color, age, sex, national origin, sexual orientation, gender identity, disability status or protected veteran status.