Job Description Ford Customer Service Division (FCSD) is responsible for growing Ford Motor Company's share of the vehicle service business. The FCSD Marketing Analyst, as part of the company's Global Data, Insights and Analytics function, works closely with the marketing team to understand the objectives of their efforts, develop test and learn plans to support those objectives, and deliver insights that drive optimization.
Analytical support of FCSD marketing campaigns
Integrating data from diverse sources in multiple platforms
Querying data from a database or data warehouse
Data cleaning, quality control, testing and problem resolution
Preparation of analysis and reports and presentation to FCSD partners
Ad hoc analyses as needed
Job Requirements: Basic Qualifications:
BA / BS in Statistics, Mathematics, Econometrics, Computer Science, Management Information Systems or equivalent technical or semi-technical undergraduate degree with emphasis in data management.
1+ years of experience manipulate, arrange, query and present data using SAS
Experience/knowledge with Ford Service Data a plus
Proficient in MS-Office applications, including Excel, Access, PowerPoint & Word
Experience utilizing SQL and SAS to manipulate, arrange, query and present data
Willingness to learn software such as Hadoop and R
Familiarity with large databases
Experience in data quality and problem solving a plus
The distance between imagination and … creation. It can be measured in years of innovation, or in moments of brilliance. When you join the Ford team discover all the benefits, rewards and development opportunities you’d expect from a diverse global leader. You’ll become part of a team that is already leading the way, with ingenious solutions and attainable products – and it is always ready to go further.
Candidates for positions with Ford Motor Company must be legally authorized to work in the United States on a permanent basis. Verification of employment eligibility will be required at the time of hire. Visa sponsorship is not available for this position.
Ford Motor Company is an equal opportunity employer committed to a culturally diverse workforce. All qualified applicants will receive consideration for employment without regard to race, religion, color, age, sex, national origin, sexual orientation, gender identity, disability status or protected veteran status.