This is a Global Cloud Administrator position supporting Informatica Cloud Data Hub on Amazon Cloud (AWS), Microsoft Azure and associated facilities. The successful candidate will be working with a global team to provide Informatica Service support that includes technical support, analyze and resolve software failures, and lead various efforts to ensure all implementations meet Ford’s security and control requirements.
Interface with Business IT and business owners to enable and prioritize implementations and service improvements
Participate in core internal Ford team efforts to manage daily operations of Informatica, AWS and Azure Cloud utilizing platform specific standard ITIL V3 Tools
Share and present work to cross-functional teams and executive leadership
Ensure Critical Success Factor (CSF), Critical to Quality (CTQ) and Key Performance Indicators (KPI) are met for Informatica, AWS and Azure Cloud services.
Work with other IT teams (DBA’s, Server operations, OpsControl, Data Analysts, etc.) to meet application requirements
Assist team lead with managing assignments and work load of global support team
Meet security and control requirements for a SoX application including: IT Policy Manual compliance, Systems audit completion and evidence gathering, interface documentation, audit participation, and Operation Identified Comment (OIC) resolution
Develop and maintain, accurate support documentation
Assist creating and maintaining SCRP process and ACR/ICR updates
3+ Years of experience with AWS and/or Azure technologies
3+ Years of experience with Informatica technologies
3+ Years of experience with Windows, LINUX and Database services
Knowledge of the IT Operating Model / IT Service Management
Proficient in Windows Active Directory Administration
Proficient with IT Project Manager Microsoft office tools (Excel, Word, MS Project)
Experience to Project Manage Large Scale IT Development and/or Infrastructure Deployments
Motivated and self-starter
Ability to communicate effectively with business users and IT professionals including globally distributed teams; the ability to adjust communications appropriately for the audience; work with all levels of management and diverse work groups
Knowledge of ITIL processes
Experience with VM servers
The distance between imagination and … creation. It can be measured in years of innovation, or in moments of brilliance. When you join the Ford team, you discover all the benefits, rewards and development opportunities you’d expect from a diverse global leader. You’ll become part of a team that is already leading the way, with ingenious solutions and attainable products – and it is always ready to go further.
Candidates for positions with Ford Motor Company must be legally authorized to work in the United States on a permanent basis. Verification of employment eligibility will be required at the time of hire. Visa sponsorship is not available for this position.
Ford Motor Company is an equal opportunity employer committed to a culturally diverse workforce. All qualified applicants will receive consideration for employment without regard to race, religion, color, age, sex, national origin, sexual orientation, gender identity, disability status or protected veteran status.